{"id":1136,"date":"2020-12-23T21:51:45","date_gmt":"2020-12-23T21:51:45","guid":{"rendered":"http:\/\/twoglass.co\/?page_id=1136"},"modified":"2021-01-06T19:30:45","modified_gmt":"2021-01-06T19:30:45","slug":"politicas-de-envio","status":"publish","type":"page","link":"https:\/\/twoglass.co\/en\/politicas-de-envio\/","title":{"rendered":"Politicas de env\u00edo"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1136\" class=\"elementor elementor-1136\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c4da77e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c4da77e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b238847\" data-id=\"b238847\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4aaa4a7 elementor-widget elementor-widget-spacer\" data-id=\"4aaa4a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-129e990 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"129e990\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-79663a6\" data-id=\"79663a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f97b64 elementor-widget elementor-widget-heading\" data-id=\"4f97b64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edticas de Envio<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55c401a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"55c401a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c9d8108\" data-id=\"c9d8108\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58dda18 elementor-widget elementor-widget-text-editor\" data-id=\"58dda18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Tratamiento de datos. <\/strong><\/p><p><strong>Ley<\/strong> 1581 de 2012 se expidi\u00f3 el R\u00e9gimen General de <strong>Protecci\u00f3n de Datos<\/strong> Personales. (https:\/\/www.mintic.gov.co\/portal\/604\/articles-4274_documento.pdf)<\/p><p><strong>Cambios y devoluciones.<\/strong><\/p><p>Esperamos que no ocurran devoluciones pero puede pasar, por tal motivo te invitamos a leer el proceso para cambios y devoluciones.<\/p><p>Si el producto no cuenta con las caracter\u00edsticas te ofrecemos 5 d\u00edas h\u00e1biles para la devoluci\u00f3n del dinero o puedes realizar el cambio por cualquier producto Two Glass del valor equivalente.<\/p><p><strong>IMPORTANTE LEER<\/strong><\/p><ul><li>Para poder hacer cambio o devoluci\u00f3n es necesario que el producto est\u00e9 sin uso, con todos sus accesorios, embalajes originales.<\/li><li>Esta garant\u00eda <strong>no aplica<\/strong> a productos a pedido o confeccionados a la medida. En el caso de productos que sean informados como usados, abiertos, de segunda selecci\u00f3n o con alguna deficiencia, que sean comprados habi\u00e9ndose informado esta situaci\u00f3n en el sitio y contando con un precio reducido, descuentos, no ser\u00e1 aplicable el cambio ni devoluci\u00f3n.<\/li><li>El proceso de recepci\u00f3n y aprobaci\u00f3n de un cambio y\/o devoluci\u00f3n, puede tardar hasta 10 d\u00edas h\u00e1biles desde que recibimos tu producto.<\/li><\/ul><p>Para el proceso debes contactarnos v\u00eda email, a <a href=\"mailto:hola@twoglass.co\">hola@twoglass.co<\/a> con el asunto \u201cdevoluci\u00f3n\u201d<\/p><ol><li>Adjuntar c\u00e9dula de la personas que realiz\u00f3 la compra<\/li><li>Fotos del producto.<\/li><li>Breve informaci\u00f3n sobre la devoluci\u00f3n del producto.<\/li><\/ol><p>\u00a0<strong>NOTA: Si en circunstancias el pedido enviado no es lo que el cliente pidi\u00f3, el cambio se realiza sin costo adicional<\/strong><\/p><p><strong>Si deseas devoluci\u00f3n de dinero,<\/strong> luego de que recibamos tu producto, nos contactaremos contigo para solicitar los datos\u00a0 bancarios para el reembolso, lo realizaremos v\u00eda transferencia.<\/p><p><strong><em>REPOSICIONES<\/em><\/strong><\/p><p>Nuestros productos al ser vidrio son delicados y posiblemente en el viaje para llegar a tus manos sucedan accidentes, si uno de tus productos llega roto, no te preocupes, que lo solucionamos debes escribirnos al email <a href=\"mailto:hola@twoglass.co\">hola@twoglass.co<\/a>, asunto \u201creposici\u00f3n\u201d.<\/p><ol><li>Adjuntar c\u00e9dula de la persona que realiz\u00f3 la compra<\/li><li>Foto del producto<\/li><li>Valido hasta 4 d\u00edas despu\u00e9s de su envi\u00f3.\u00a0<\/li><\/ol><p><strong>Los env\u00edos para reposici\u00f3n se realizan los d\u00edas viernes. <\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3be0ed8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3be0ed8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-09d5caf\" data-id=\"09d5caf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-757c968 elementor-widget elementor-widget-spacer\" data-id=\"757c968\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edticas de Envio Tratamiento de datos. Ley 1581 de 2012 se expidi\u00f3 el R\u00e9gimen General de Protecci\u00f3n de Datos Personales. (https:\/\/www.mintic.gov.co\/portal\/604\/articles-4274_documento.pdf) Cambios y devoluciones. Esperamos que no ocurran devoluciones pero puede pasar, por tal motivo te invitamos a leer el proceso para cambios y devoluciones. Si el producto no cuenta con las caracter\u00edsticas te ofrecemos [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1136","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/twoglass.co\/en\/wp-json\/wp\/v2\/pages\/1136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/twoglass.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/twoglass.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/twoglass.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/twoglass.co\/en\/wp-json\/wp\/v2\/comments?post=1136"}],"version-history":[{"count":7,"href":"https:\/\/twoglass.co\/en\/wp-json\/wp\/v2\/pages\/1136\/revisions"}],"predecessor-version":[{"id":1561,"href":"https:\/\/twoglass.co\/en\/wp-json\/wp\/v2\/pages\/1136\/revisions\/1561"}],"wp:attachment":[{"href":"https:\/\/twoglass.co\/en\/wp-json\/wp\/v2\/media?parent=1136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}